Privacy Policy

Last Updated: 26-08-2024

GENTLE IT SERVICES PRIVATE LIMITED is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gentleitservices.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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1. Information We Collect

1.1. Personal Data:

• Identification Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us through contact forms, newsletter sign-ups, or account creation.
• Payment Information: If you make a purchase or enter into a service contract, we may collect payment details, including credit card numbers, billing addresses, and transaction history.

1.2. Non-Personal Data:

• Usage Data: We may collect information about your interactions with the Site, such as your IP address, browser type, device information, operating system, and pages you visited on our Site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site, including remembering your preferences and tracking your browsing behavior.

2. How We Use Your Information

2.1. To Provide Services:
We use your personal information to provide you with our IT services, manage your account, and respond to your inquiries or requests.

2.2. To Improve Our Site:
We analyze usage data to improve the functionality, user experience, and security of our Site. We also use cookies to personalize content and ads, and to analyze our traffic.

2.3. To Communicate with You:
We may use your contact information to send you updates, newsletters, promotional materials, or other information that may be of interest to you. You can opt-out of receiving these communications at any time.

2.4. For Legal Compliance:
We may use or disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or that of others.

3. How We Share Your Information

3.1. With Service Providers:
We may share your personal information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you.

3.2. With Affiliates:
We may share your information with our affiliates, who will be required to honor this Privacy Policy.

3.3. For Business Transfers:
If we merge, acquire, or sell our business, your information may be transferred as part of that transaction.

3.4. For Legal Purposes:
We may disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, enforce our Terms and Conditions, or protect the safety of others.

4. Data Security

We use a variety of security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request the deletion of your personal data.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Portability: You have the right to request that we transfer your personal data to another organization or directly to you.

To exercise these rights, please contact us at [Contact Email].

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.

7. Children’s Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitute your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Gentle IT Services